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Shipping Policy

 

Malaysia, Singapore & Brunei 

Orders received and paid for from Monday to Thursday will be shipped within 1 working day. Orders received on Friday, Saturday, Sunday, or Malaysian public holidays will be shipped on the following Monday or the next working day. We will make our best effort to ship according to the schedule above, but in the event of unforeseen circumstances, we will contact you. 

West Malaysia 

Free shipping minimum spend: MYR100.00 & above 

Shipping fee:  MYR10.00 

Delivery time (working days): 1 - 3 

East Malaysia 

Free shipping minimum spend: MYR250.00 & above 

Shipping fee:  MYR20.00 

Delivery time (working days): 3 - 5 

Singapore 

Free shipping minimum spend: SGD100.00 & above 

Shipping fee:  SGD6.00 

Delivery time (working days): 3 - 6 

Brunei 

Free shipping minimum spend: BND100.00 & above 

Shipping fee:  BND15.00 

Delivery time (working days): 6 - 10 

Other Countries 

We are working on expanding our shipping options to more countries. In the meantime, if you'd like to purchase our products and your delivery address is outside Malaysia, Singapore, or Brunei, please contact us at service@bb-labs.com for a door-to-door shipping quote. 

Duties, Taxes & Fees 

We offer a hassle-free shopping experience for customers in Malaysia, Singapore, and Brunei, with all duties, taxes, and fees already included in the price. 

For other countries, you are responsible for any import duties or taxes charged by your country, as well as any carrier- and customs-related fees. Please note that international shipping may sometimes be delayed due to unforeseen circumstances and customs clearance processes.